Referral coupon credits only £20 instead of £25

John331
Level 1
Edinburgh, United Kingdom

Referral coupon credits only £20 instead of £25

I signed up to Airbnb thanks to a referral email from a friend, which promised me £25 credit when I signed up.

 

I have since booked, paid for and visited a property in Europe. I checked my receipt and it breaks down as follows:

 

Charges

£42 × 3 nights £125
Cleaning fees £6
Airbnb service fee (includes VAT) £21
Coupon discount (£20)
Total£132

 

Why does my coupon discount show as £20 instead of £25 as promised when I signed up? Thanks

2 Replies 2
John331
Level 1
Edinburgh, United Kingdom

Does anyone know how I can get a community expert to look at my question please? Thanks

Katka0
Level 4
Prague, Czech Republic

Hi @John331 I don´t know if this will work, but I will tag Lizzie, online community manager, perhaps you will get some advice from her. Kind regards from Prague, K.

@Lizzie