Refund from host - help!

Anna937
Level 1
Wellington, New Zealand

Refund from host - help!

Hi guys

 

I got a refund from my host in February - she reimbursed me for some cleaning products I had to use as the apartment smelt. The transaction was seen on AirBnB but I never actually recieved the money in my account?

 

It wasn't much but am just curious in case something like this comes up again. 

1 Reply 1
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Anna937 contact Airbnb and let them check what happend with this payment. It happend to me once and it turned out that my guest didn't have enough founds on his account and was not aware of it. ABB contacted him and payment arrived the next day.