Refund

Roque2
Level 1
Caloocan, Philippines

Refund

Good Day Airbnb! I booked last October 6, but I cancelled my Booked last Octber 19. According to my host the payment was reffund already and I will wait few days to back in my account. But until now there is no payment back to me. Can you please help me on this? here is my email [personal information hidden for safety reasons] Thanks 

2 Replies 2
Linda108
Level 10
La Quinta, CA

This is a public host discussion forum, @Roque2, so you have not reached Air BNB.

Here is a guide to contact Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Roque2,

 

Nice to meet you. 

 

Oo that has been quite a long time, as the refund has been paid out, have you spoken with your bank to check up on this?

 

It would be great to receive an update.

 

Thanks,

Lizzie


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.