Replying to a guest request

Answered!
Beth4546
Level 1
Manteo, NC

Replying to a guest request

Hi, I'm not sure my last conversation request went through. I'm getting texts from airbnb saying that I need to reply to a potential customer, but when I click on the link, it says it can't find the conversation. BUT that if I don't reply within 6 hours, it will mess up my response rate. I'm trying to reply. Thanks for any help! 

1 Best Answer
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Beth4546  the guest probably withdraw his request. There is nothing you should or can do now.

View Best Answer in original post

4 Replies 4
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Beth4546  the guest probably withdraw his request. There is nothing you should or can do now.

Thank you!! That relieves my mind.

Sarah977
Level 10
Sayulita, Mexico

@Branka-and-Silvia0  When I had a guest withdraw a request, it actually said that on the page with our message stream. "XX has withdrawn their request", or something like that.

Colleen253
Level 10
Alberta, Canada

@Beth4546 You say you’re clicking a link from a text message. Have you actually gone into your Airbnb inbox to look for the thread?