I began communicating with April Ann Nichilo of Tampa, Florida back in the end of January, and I stupidly rented her beach house outside of the the airbnb site after having several phone conversations with her. After paying for our 5 night stay in full via PayPal (I know it was incredibly dumb to do this), I received a lease agreement that I signed and returned ASAP with a security deposit check. Keep in mind- I had paid in FULL!! After that, all communication ceased and despite many emails, messages, and phone calls, my inquiries were not answered until I finally threatened filing a claim with PayPal. Shortly after sending that email, I received an email that they had refunded my PayPal account and had cancelled my reservation weeks ago after not receiving my security deposit check fast enough (I HAD PAID IN FULL FOR THE RENTAL!). After all this, I went back on AirBnB only to find she had removed the listing from the site entirely- which makes me even more suspicious, as had severall reviews that April had cancelled on people several times at the last minute. My question is how do I report all of this to AirBnB since I did not book through them? I have reported her as a host, but they need more information about her because she has clearly ruined vacations for several people. In our case, fortunately, I was able to find a condo in a different location on VRBO, and I will never make the mistake of booking through an outside source again.