Request of money from a guest

[Andy516]

Hi in the matter between ourselves and Thuli, our last guest. The matter as not been resolved, the guest has not responded to our request, we need airbnb intervention. 

Thanks 

[Emiel1]

@Andy516 

Then you need to contact Airbnb:

Contact Airbnb - Community Guide [Updated]

[Quincy]

Hello @Andy516, 

I was wondering if you were able to contact Airbnb as recommended by Emiel? In this case, you would indeed have to contact Airbnb so that they can help you out. 

I hope everything gets resolved for you. 

Quincy 

[Andy516]

Hi Andy

Thanks for an interest, I'm still navigating my way through it, but I'm not sure how. The guest has not replied to any of my messages.