SOUTH AUSTRALIA & Adelaide COVID-19 LOCKDOWN

SOUTH AUSTRALIA & Adelaide COVID-19 LOCKDOWN

Hi Hosts, 

 

Just wondering what you're all doing about Cancellations in this time? I have tried to change my cancelation policy to flexible so that guests can cancel up to 24 hours before and get a full refund, however it doesn't seem to apply to current bookings. 

 

I would like my guests to be able to cancel without any fees or costs to them or I would like to be able to cancel their bookings without getting Host penalty rates! 

 

Any insights? Has anyone heard from AIRBNB directly on this?

 

Thanks,

 

Amy

MILL ESTATE

1 Reply 1
Dale711
Level 10
Paris, France

Salut @Amy698 ,

 

As below reference @Clar6013 and response from  @Ria 16 👍 @Helen 427 👍

 

https://community.withairbnb.com/t5/Help/South-Australia-Lock-down/m-p/1376262/highlight/true#M29947...

 

hope it works well for you