Scary!Previous guest might have giving out other your address, check in instruction and key pad code

Ming20
Level 2
Houston, TX

Scary!Previous guest might have giving out other your address, check in instruction and key pad code


We had an unfortunate situation occur today around 3:34 pm. Two unknown young men drove into our backyard, obviously with our address, check in instructions, and old keypad code (we change it to a new one for each new guest).  They attempted to use the keypad code to get into our house. We have 24 hours security cameras and they were caught in the cameras.  
I already called Air b n b, they said need to call police to handle this.    Any advise? 


2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Well to me the obvious first thing to do when you see a crime or attempted crime taking place is to call the police, rather than Airbnb @Ming20 

Marie82
Level 10
New South Wales, Australia

@Ming20  that little scary, after reporting to Police, if u know the code they were using belong to which past guests u could also flag the guest and report to AIRBNB Safety teams. 

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