Seasonal Summer dates set but Guest has managed to book less than stated

[Debs9]

Hi, can someone help me please or advise me....  I set my Summer dates as minimum 5 nights, however I have just had a guest book for 2 nights right in the middle of July. But they should not have been allowed.... I have re-checked that the calendar is working properly and I can see it is, so how has this happened as I'm going to have to honour it ...?? Help! 

Thanks

Debs The Groom's Cottage Uldale

[Colleen253]

@Debs9  Call Airbnb for help in figuring it out and get them to cancel this booking. I looked at your calendar and selected dates. It is set for 5 night min in July.  Or did you already get it figured out? It doesn't look like you have a two night booking now in mid July. 

[Karen3221]

Good Morning-  I just had the same thing happen to me with my summer booking (min of 7 nights and they booked 2 nights). Were you able to get this resolved on your end and if so, how?  Many thanks in advance.