Hi everyone - I had a guest book on instant book for one person. The day before his arrival he communicated that his wife would be joining him, is that ok. Of course, I said yes and asked her name, which he replied with a first name. He suggested that they were both coming to town for vacation. He stayed in communication about their arrival time, however did not show up until 4 hours past his original estimated arrival. I understand that delays happen with traveling. They were very nice upon meeting, hugs and all. She was driving a personal car with a local tag and told me she knows the area well and didn't need recommendaitons for activities. My rental is a suite with separate entrance in my home, under the same roof and shares common walls and doors (which are kept closed and locked). My listing clearly says that noise travels. The guests spent the entire 3 days in the room, having loud sex, including spanking sounds, moaning, headboards banging, etc. I'm happy they were enjoying themselves, but not in my home with that level of noise! My son lives here with me and my 86 year old mother came to visit. We had to put on music to block out the sounds. They responded by blaring hip hop music. They checked out an hour and a half late, staying in communication about it, used 27 towels and washcloths and soiled a beautiful linen covered bench. There were ropes in the trash can and the furniture was rearranged. I spent the entire day doing 4 loads of laundry to clean up. Lessons I learned: Limit the number of towels and washcloths in the room; communicate with the guest when they are being disrespectful and set clear boundaries. This is my family home and I felt violated. Days later I'm still creeped out by the entire experience and fear leaving a bad review because they know where I live. And after reviewing the house rules, it doesn't seem that they violated any of them. He doesn't have any reviews yet and I don't want other hosts to have the same bad experience. We're in this together, right? I was thinking of saying something like "this guest would have been better suited for a motel". Thoughts? Thanks all.
