I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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I recently had a guest who had dogs. My Airbnb is dog friendly. There was a blanket full of muddy stains. A window blind was damaged and the curtain was damaged. They disregarded house rules to keep dogs off linens and also not to use Washing Machine or Dryer.
I plan on asking for payment for replacement charges. Fellow
airbn hosts- would you check “Not Recommend as a Guest” on Evaluation?
I would use the resolution center and file a damage claim for curtains and window blinds. I hope your blanket is washable and muddy stains will not stay.
Every decent guest would inform you about the damage and offer to pay for a replacement and your work. If they didn't, mean they are not good guests and you should review them honestly.
Remember - you have only 14 days to file a claim or before your next guest arrives. Include photos of damaged items, receipts if you have one and a link to the same product online.
Thank you for your input.
I did turn in a claim. The guest stated they did not damage anything.
They had an attitude yet agreed to pay the requested amount. I have had interior damage by other Guest’s dogs who also stated they did the damage anything. I have Allowed dogs at my Airbnb for the past 3 years. The majority of Guest’s have treated my home with Respect. I just changed my listing to “No Dog’s-pets Yesterday. It is not worth the Stress. The Main Reason I have an Airbnb is because I enjoy it.