Sing up on stand by since 7 month

Mariano25
Level 1
Buenos Aires, Argentina

Sing up on stand by since 7 month

Hi,

 

I tried to sign up for airbnb like 7 month ago, send my photo, my credit card pdf file resume, my personal information, my telephone, they called me(or sms).

 

And I still cant book.

 

Today I tried again , and I received a message saying that they are trying to verify my credit card number 1234, that there is nothing else i can do for now. But I gave the card numer around February.....and also in may it was stolen and I got a new number.....and I dont know where to contact Airbnb.

 

I would really appreciate some help or orientation please, thanks

 

Here is the image, I sent the card in February.Screen Shot 2017-09-12 at 12.36.02.png

1 Reply 1
Isabel203
Level 10
Halifax, Canada

@Mariano25: Contact AirBnB. Look under the Help for Contact Us to find out how.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.