Hey Jesus,
I hope this message finds you well! My name is Ryan and I would love to share my personal insite with you. I found this in the Airbnb Help Center:
To help create comfortable, reliable stays for guests, we ask all hosts to meet five basic requirements for each listing:
- Provide essential amenities: This includes toilet paper, soap, linens/sheets, and at least one towel and pillow per booked guest
- Be responsive: Maintain a high response rate by replying to booking inquiries and reservation requests within 24 hours.
- Accept reservation requests: Make guests feel welcome by accepting requests whenever you’re available.
- Avoid cancellations: We take cancellations seriously and ask all hosts to avoid cancelling on guests–their travel plans depend on it.
- Maintain a high overall rating: Guests like to know they can expect a consistent level of quality, no matter where they book.
This may be why you are getting notifications regarding the overall rating of your listing. If I remember correctly, Airbnbs target goal for hosts is around 4.7 stars overall. More information can be found here: https://www.airbnb.com/help/article/576/what-are-airbnb-s-basic-requirements-for-hosts
I hope my personal insite could help from my own experience.
Best Wishes,
Ryan
