Some of the differences I'm seeing...

Patricia55
Level 10
Newcastle upon Tyne, United Kingdom

Some of the differences I'm seeing...

Some of the dichotomies between hosts/hosting styles/listings:

 

  • on-site -v- off-site hosting;

  • some shared areas -v- no shared areas;

  • host of a single listing -v- host of multiple listings;

  • hosting mainly because you need/want the money -v- hosting mainly because you like meeting new people;

  • bonhomie hosts -v- anti-social hosts;

  • a room in someone's home -v- an entire place;

  • a budget listing -v- a luxury listing;

  • a host who wants to please -v- a host who doesn't care;

  • greedy host -v- non-greedy host;

  • environmentally-aware -v- non-environmentally-aware;

  • the list goes on...

 

And, of course, there's everything in between! [Me, I'm on-site, sharing some areas, budget listing... trying to be green... fairly sociable (play it by ear)... kind of need/want the money but at the same time, wouldn't do it if we weren't getting good guests... bit of a pleaser, but not a push-over..]

 

Nevertheless, we all want “good” guests and we all want to be treated fairly by Airbnb.

 

I was just thinking that some of the great (IMO) advice given by some hosts, doesn't necessarily apply in all circumstances. So, it can be a little confusing. [Almost wish we could have labels, as to which type of host/listing we are, but that's probably not feasible...]

 

Best to all 🙂

 

 

9 Replies 9
Paul1255
Level 10
London, United Kingdom

@Patricia55 I hope you are well.

 

100% agree with you here 🙂 

 

The advice we all give comes from our own experiences and perspectives, and doesn’t always apply or work for all situations.

 

Maybe different tabs for in-home hosts, offsite hosts etc could be helpful as the issues both experience are soooo different.

Emilia42
Level 10
Orono, ME

This is fun!

 

I’m an on-site, no shared areas, multiple listings host who wants the money … Bonhomie but underneath, hates all people . . . super green and environmentally-aware in my own personal life but the pressure of pleasing on Airbnb has taken me to some very dark places.

 

Patricia55
Level 10
Newcastle upon Tyne, United Kingdom

@Emilia42 

Haha, I don't know quite how to take that...

When all else fails, stick with dogs 😉

Rowena29
Level 10
Australia

@Patricia55 

I really agree with you.

some hosts share their opinon - quite assertively at times - not factoring in that their particular circumstances bear little relevance to the question asker's.

Still, so long as there is a variety of responses, and the question asker can be a bit discerning and doesn't take every piece of advice as gospel, it's usually easy enough to sift out the advice that you think would work for you and your listing.

I do agree though, when I first started visiting these boards I found them quite bewildering and there definitely seem to be some areas where there is a shared frame of reference amongst longer term contributors that eludes newer ones.

There are occasions when  I think people could be a little kinder, but then again there is a broad range of cultures and communication styles and the motivation is to help. And it doesn't hurt to develop a thick skin as a host anyway!

I belong to several FB pages adn the advice offered there is usually naive, clueless and self focussed IMO.  For example a host will relate a bad experience with Cs adn ask for advice  - 50% of hosts will reply that THEY'VE always had a positive experience, ( like that's any help) and 49% will say "that's outrageous, ring up and make them change their policy" ( yeah, right)

At lot of advice I read isnt' relevant to me personally or my listing, but it's still waaaay more useful than a lot of the  self indulgent claptrap I read on the local boards...  Currently  for example there seems to be a self congratulatory "competition" with lots of photos,  about who can/does/is offering the most extravagant and imaginative breakfast/goodies basket so they can all pat themselves on the back about how marvellous they are. They are currenlty advising new hosts that they MUST offer breakfast because that's what the "bnb" part of airbnb means after all...

 

 

Patricia55
Level 10
Newcastle upon Tyne, United Kingdom

@Rowena29 

"At lot of advice I read isnt' relevant to me personally or my listing, but it's still waaaay more useful than a lot of the self indulgent claptrap I read on the local boards..."

 

Yeah, agreed!  I do think, in general, this forum is a good'un!

Sarah977
Level 10
Sayulita, Mexico

@Patricia55 Interesting topic. I am home-share, budget-friendly, have quite a lot of interaction with most of my guests, trying to be environmentally sound (No single-use anything, recycle and create very little garbage) and the money is just some extra that makes it possible to do some things I might not otherwise be able to afford.- not what I do for a living, not dependent on it to pay a mortgage or other bills.

For all these reasons, hosting has been a pretty much easygoing, stress-free experience. I have never, in over 3 years of hosting, had to contact Airbnb about anything other than a couple of tech glitches and a couple of times to nudge guests who weren't answering pre-arrival messages. But as far as cancellations, having guests who were objectionable, or who left bad, untrue reviews, none of that has ever happened. I haven't even involved Airbnb when a guest wanted to shorten her 5 day stay to 2- it had nothing to do with my place, which she said she loved, she just wasn't prepared for how hot and humid it was here in Sept. But she was a sweet gal and a host herself, who I might actually book with in the future. Because it's very unusual for me to get bookings at that time of year anyway, I just sent her an online transfer for the unused days from my bank account to hers. No altering anything on Airbnb, waiting around for a refund to be processed only to find out they screwed something up- just made it painless for both of us.

I always get irritated when I read posts that say low prices bring low quality guests,because that hasn't been my experience at all. It very much depends on what is being offered, how the host hosts, where the listing is, the type of guests one markets towards and attracts.

I also get irritated when hosts say things like "You should always use white sheets and towels" and other personal preferences stated as if they were some indisputable truth. One thing I had noticed on these forums is that home-share hosts seem to have more understanding of the different hosting situations, and realize that one size doesn't fit all, whereas entire place hosts sometimes appear to assume that all hosts list places where they themselves don't live.

Susan17
Level 10
Dublin, Ireland

As someone who has spent an inordinate amount of time over the past several years scanning scores of local, regional, national and international Airbnb-related groups, forums, blogs, youtube channels etc for research purposes, I can attest that they're pretty much all the same. 

 

Whether they have a couple of hundred members, or tens of thousands of members; whether they're mainly comprised of homes hosts, or "professional" operators, or a mixture of both; whether they're long-established or more recently set up - the same issues, grievances and complaints arise again, and again, and again, and are discussed ad nauseum, day in, day out, often for years on end.. with no answers or solutions ever forthcoming.

 

Invariably, you have the p*ssing contests on every group, with certain types of hosts lording it over others on all manner of things - be it eulogising on their own "unique" hosting styles, lecturing on how much better they treat their guests than every one else, boasting about the size/cost of their properties, posting screenshots of their weekly/monthly/yearly Airbnb earnings, etc etc, there are always those who love to tell others how hosting should be done (their way, of course), despite the fact that many of them are clearly somewhat lacking, themselves. 

 

That said, the over-arching takeaway from all  the various groups and forums is that the entire Airbnb "community" as a whole, is utterly clueless about even the most basic of things when it comes to Airbnb rules, guidelines, policies, practices, terms and conditions. Nobody ever really knows the definitive answer to anything (including myself), misinformation and disinformation abound, and there are constant epic - and often vicious - battles over (what should be) the simplest of queries. It ain't pretty.

 

But how could it be any other way? Airbnb zealously neglect to make anything clear to users; move the goalposts every 5 minutes without updating or informing anyone; will never give a straight answer to anyone, on anything; hide behind a veil of secrecy and obfuscation, and work tirelessly to keep us all completely in the dark on just about everything. Which of course, inevitably results in everyone fighting and squabbling amongst themselves over who's right and who's wrong, and what's truth, and what's lies. Classic diversionary, divide and conquer tactics.

 

What you don't  have, sadly, is any real sense of strength or solidarity or unity within any of the host groups - just a clear indication of how truly fragmented the mythical Airbnb "community" really is. (@Patricia55's list in her OP is a perfect example of that, and just scratches the surface of how many "categories" of host can be classified, if we put our minds to it). There's very much an "every man for himself" mentality throughout all the groups, with the majority complaining bitterly when anything negatively impacts them personally, but perfectly happy to turn a blind eye to all the other wrongs and injustices being routinely visited on so many of their peers, on a daily basis. And unfortunately, that's exactly how Airbnb's tyranny has been allowed to propagate, why the operating conditions for hosts have deteriorated to such an extent, and why  the hosting environment has become so hostile for us. 

 

 In my book (and it would appear, in Airbnb's book), there are really only two types of host - the hands-on, personally-involved "amateur" homes host (be they homesharers or entire home hosts), and the hands-off, fully-automated "pro"/commercial hosts. Two very, very different animals, that should be completely separate and distinct from each other on the site. Yet Airbnb continues to lump us all together, despite the fact that the enormous benefits and advantages they bestow on the Pros, are slowly but surely facilitating and enabling the obliteration of Homes hosts in every market. Whether we choose to see it or not, the evidence of our impending demise, is everywhere we look.

 

So I strongly disagree that we need even more tabs, or labels, or categories to divide and segregate us even further. What I do feel needs to happen, is that all small, independent hosts - homesharers, entire homes hosts and co-hosts alike - should realise that we're all in this together, and we're all in exactly the same (sinking) boat. And instead of spending our time picking holes in each others hosting styles and methods, we should learn to respect each others choices - whatever they may be - celebrate our differences (and similarities!), and start standing together, as one, to demand fair and ethical treatment from Airbnb, and fight for our survival on the platform. Because the way it's going now, we're all out the door soon anyway. 

 

Patricia55
Level 10
Newcastle upon Tyne, United Kingdom

@Susan17 

“and start standing together, as one, to demand fair and ethical treatment from Airbnb, and fight for our survival on the platform. Because the way it's going now, we're all out the door soon anyway.”

 

If we're all (apart from commercial operators) out the door soon, I can't see that Airbnb could continue claiming to be: “a trusted online marketplace for people to list, discover, and book unique accommodations around the world. Unlock local experiences and travel through the eyes of a local.” It would have completely lost its soul. And another booking platform would surely come in to take its place.

Looking back on our guests, I'm fairly certain many chose our place because we're small, budget, on-site & trustworthy hosts – and have a dog! (← that's what they say, anyway ;)) I think they'd drift away from Airbnb if it was completely commercialised.

As for standing together, I agree in principle, but how would it work?

Regarding the differences between hosts/styles/listings, this wasn't meant to be divisive... just in the context of the Community Centre and advice given, it's handy to know what the advice-giver's profile/perspective is. Also, I somehow doubt that many big commercial operators are coming to this forum, looking for tips on how to be a better host 😉

Patricia55
Level 10
Newcastle upon Tyne, United Kingdom

Thinking back to when I first started hosting, over 4 years ago, I only knew two people who were doing it: one a neighbour, retired teacher with a spare room, always seemed to get plenty of guests (always had bedding hanging on her line!) and never had anything bad to say about them. Another who let people sleep on her couch. She encouraged me to host, just advised against using IB. I thought that was the only way to host – ie spare bed in host's home. I was very naïve. I know that many hosts recommend doing one's research and reading the threads here, before starting, but tbh I think that might have put me off hosting 😉 Saying that, touch wood, we've been lucky.

When I consider whether I'd recommend Airbnb hosting to anyone, I would to anyone who has a spare room, fancies making some extra cash and likes meeting new people. To anyone with a spare entire place, I'd probably advise against. If they went ahead anyway, I'd come up with a whole list of pitfalls, and safeguards.

But then, they might not listen, especially if they were younger, less risk-averse than me, more inclined to money-making... Maybe it takes a certain type of persona. For sure, you need to have the confidence (or back-up “muscle”!) to be willing to step in, at night, to break up a party in full swing!

When we moved out of this flat for 9 years, we had a series of long-term tenants – the rent was always paid and we had no big problems. We used an agent and they obviously did their job, vetting potential tenants, taking up various references, obtaining a deposit. Such a contrast between that, and the current situation with Airbnb, with so few safeguards 😞

One of the contributors here always ends her posts with “The only one you can trust is yourself.” So true.