Hi @Diana-And-Lando0 😊
I am sorry to hear your about the cancellation experience with the guest.
I do have the similar situation with the South Korean travelers.
However , in my experience South Korean guests are kind, politely and respected.it is always my pleasure to meet them.
Airbnb Targeted by Korea’s Fair Trade Commission In Refund Policies.
Korean Fair Trade Commission is the cause in Airbnb refund policy,do note that Airbnb informed the host worldwide about the refund policy of South Korean travelers and before gets to the confirmation notification.
As Airbnb sent another notification to the hosts regarding the new refund policy for South Korean Travelers in every booking.
As article below regarding the Korean Fair Trade Commission and Airbnb,
https://web.vreasy.com/airbnb-south-korea-cancellation/
Happy Hosting✌️