Star ratings - 5 in catgories but 4 overall

Michael93
Level 1
Palo Alto, CA

Star ratings - 5 in catgories but 4 overall

We got 5 stars in all categories but seem to have slightly less than 5 in overall.  How is this possible?

1 Reply 1
Tal1
Level 2
Berlin, Germany

It happened to me as well once.

if you go to Dashboard-> Stats, you can see the details of the reviews (how many stars you have specifically)

I guess you'll see there that not all of the rating is 5 stars, and that's why the overall is not 5 as well.