Airbnb had been paying into my bank account for years. Suddenly yesterday I get a message saying my bank account is incorrect (it wasn't everything was fine), but I removed the old one and added a new one as instructed. Again overnight i received an error message. The bank account is correct (and Airbnb has deposited into it very regularly over the past few years, nothing has changed) - why am I receiving this error and how do I fix it? The details are correct, even though Airbnb keeps telling me there's an error???
I'm getting the same error message, I also received 2 emails in the last 24 hours telling me I need to change my payout method to get paid. I have 3 accounts listed and they have all worked for the last 18 months. I contacted Airbnb and they apologised and said there system was experiencing difficulties and they were workibg hard to resolve the issue. It will be sorted ASAP. That sounds fine, however I haven't received any payouts for a week now, so I'm hoping it gets sorted soon.
this has just happend to me... I have been an Airbnb host for over a year and have had no trouble until now. i did not change my bank details but got an email from Airbnb saying " we tried to send you money but there was a problem with your bank details ( reversal invalid bank details) I have re entered my correct details 3 times with no luck. any ideas?
This has happened to us and many others just over the last few days (according to threads kn airbnb community).
last I heard from their help desk yesterday was they are working to resolve the issue but no word as yet today.
Yes the same for me, but if they know about it why don't they let us know about the issue by email instead of us having to search for an answer.
I'm also getting a few 'errors in payments' emails where I'm told that they have either underpaid or overpaid us.
Airbnb ar holding $6000 of payments from me
Has anyone else been told to open a paypal account.
Why is airbnb not contacting all Australian hosts to explain there is an issue ????????
Technical issues happen and can't be helped, but what has been most frustrating about this is Airbnb knew there was an issue and did not advise us. A simple email saying they had a problem and were working on it would have saved many of us from calling, emailing, posting here, contacting fellow hosts, not to mention the stress/worry about our bank accounts being compromised or wondering how/when we would get our money. I just hope that if similar happens again, Airbnb will have the common curtesy to contact their hosts.
I received this message yesterday. but then this morning I received the other message that i have to update my bank account details again. Obviously not fixed yet!
We recently experienced a delay that triggered an error for one or more of your payout methods. Good news—the error’s been fixed and payouts are on the way.
Thanks for waiting as we’ve resolved this issue.
The Airbnb Team