Like so many of you, I am also at a complete loss. As loyal, responsible Airbnb hosts, we have worked hard to create something extraordinarily special for guests, we pay our housekeepers 2x the local rates and provide employment for local people for landscaping, maintenance etc. etc. We ensure the highest standards of care, cleanliness and our own very personalized service, we have earned hundreds of 5 star reviews over the years and and recently we have had an average annual 93% booking rate with regular bookings, and now...crickets....nothing, not even an inquiry.
We have hands down the most stunning views of any accommodation in Sedona. There is no place like this, including the most exclusive hotels here. Yet we are barely listed under Amazing Views and instead there is a house sat in a meadow that shows up at the top Sedona "Amazing Views" category. This makes no sense!!!!
Quite frankly it feels like the rug has been pulled out from under our feet.
Let the hosts determine the categories, the AI is clearly not working as you can tell from this forum. If someone posts something inaccurately then self-correction will take place as a result of the reviews.
We know change is hard, and understand the direction you are going but it is just not working and it is having such a palpable negative impact on your hosts as you can see here.
Airbnb, we thought this was a partnership, right now this feels like a punishment.
Please let us know how you can support us to make this right.
Thank you,
Iona