Hi Cynthia and Chris, we are contacting you be a use I noticed you are brilliant super hosts and helpful to other people, we need your help, air bnb centre hasn't helped us yet.
We are from "Downunder", Kerikeri, Bay of Islands , New Zealand.
We are having trouble with Instant Book, we have had this turned on for over a year and we have never had any issues we wish to continue as we are confident we can manage our time management, and of course hopefully more bookings.
We have our requirements for instant as just using the stand requirements with Air Bnb.
We can't seem to see our listing, if we use a filter for search by instant book we don't appear.
We had a guest who instantly booked with us last week with no problem, he decided to return back to us to stay, but he had to request to book?
Our list is Kerikeri New Zealand, Town & Country Private Guest Suite
Would you be able to offer any assistance, Thank you so very much
Kindest Regards Jason and Fleur