Tenant is asking for contact details to view the property before renting

Tenant is asking for contact details to view the property before renting

Hello Team,

 

There is one person interested in renting my property. however they would like to visit the property before paying. Everytime  I try send the email address or phone it gets blocked. I preapproved the request but cant get in contact with the tenant please help on how to over come this.

 

Regards,

Ali

2 Replies 2
Shadley0
Level 6
Cape Town, South Africa

Hi @Ali10

This goes against Airbnb terms of service hence the blocking of any contact information. The guest must make a booking based on what they see on your listing.

Clare0
Level 10
Templeton, CA

@Ali10 Be very careful of people who want to see your place before booking as you don't want to open the door to unknown and unverfied people.  Here's what Airbnb has to say on the subject: 

 

https://www.airbnb.com/help/article/47/what-should-i-do-if-a-guest-wants-to-see-my-place-before-book...