The dates in my calendar are available, but guests cant book aug5>10 ?

[Richard862]

Guests can choose Aug 6 > 10 But not 5.

Aug 5 is available in my calendar

Could there be a glitch in ABnB?

[Linda108]

@Richard862  Welcome!  I see you are just getting started on this Air BNB platform.  There is quite a learning curve so I hope you don't mind if I address your question and a couple of other issues I see in your listing.

I see the calendar is blocked on the 5th.  It may be because you have elected to block a day before and/or after a booked or blocked day.  Under your Availability settings is "preparation time."  Change that setting and the 5th will open up.

Your listing information is not accurate about two things:  security deposit and cleaning fee.  Security deposit is accessed by Air BNB (not you) should there be provable damage claim.  The cleaning fee is included in the booking not added by you when they arrive.  Under Pricing, go to extra charges and add the cleaning fee.  

Good luck and I wish you the best!

[Richard862]

Linda, thanks for your reply.

Sorry, but my calendar is not blocked for the 5th. And Preperation time = None.

I tried freeing up the 4th. Then I can get a quote for the period 4 thru 10, no problem. But not 5 thru 10. I can also get 6 thru 10.  Very odd !!

I have looked at the other issues and adjusted them 🙂

Best regards

Richard

[Dede0]

@Richard862 As @Linda108 said, the 5th *is* blocked in your calendar. If it appears available when you look at the calendar as a host, try looking at it as a guest (that is, not logged in as yourself). Perhaps there's a bug within AirBnB. 

[Richard862]

Good Morning Dede

Yes, that is the situation.

So what is the fix?

How can I message Air BnB? Do you know?

Regards

Richard

[Linda108]

Hello @Richard862  Here is a guide for various ways to contact Air BNB.  Good luck!!

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Richard862]

Hi Linda

Many thanks for all your input. But the issue is solved. We sold the dates through another site 🙂

Ciao for now

Richard