What can I do to report a host to Airbnb as a non-Airbnb resident in the apartment? And is there any solutions for me to deal with a dirty Airbnb guest?
I’m not either the host or Airbnb guest first of all.
I live in 4bd/1bath shared apartment in NYC which I signed through a broker(the host).
when I moved in, this apartment was empty and never be told that they are listed as Airbnb. But soon I moved strangers keep moving in which was surprising.
And now I have this strange guest who makes the bathroom really dirty with his fences over the toilet lid/wall/sink and leaves really strong odor.
It’s hard for me as a 20ish girl to clean for and use after this old guy, so often my other roommate clean for me. But definitely we are all upset about his behavior. We have talked to him and even put a note about it, but nothing is changed.
I've talked to the broker aka Airbnb host with pictures, but all they say is “we explained him a house rule already, and we are not even sure if he is the one making the mess because he says you did.” ? And also asked to send pictures if I found the mess. Which I already did couple times.
The host seems taking an advantage of me because I’m not an Airbnb guest so technically my complains won’t affect to their rating/reviews on here. I will ask the other guest to report about him to the host but I don’t think they will do any.
What should I do? And what can I do?