The new distinction between private/professional host in the EU countries

Alon32
Level 2
Tel Aviv-Yafo, Israel

The new distinction between private/professional host in the EU countries

Hi,

At July 2018 the European Commission and EU consumer authorities made a resolution, forcing Airbnb to identify whether an offer is made by a private/professional host because of the consumer protection regulations (link). The implementation deadline was scheduled for January 2019.

 

Has anyone seen this change inside the European countries / EU countries (If you have, how is it displayed on the website?) 

How is a professional host defined? I read in some forums also that this distinction varies between the European countries.

Am I right that this sort of change isn't the same as SuperHost? (since it exists for serval years already)

If someone can shed light on these questions, I'd be grateful.

 

Thanks.

 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Alon32,

The HELP section contains this page on the subject, which is allready there for some time. If Airbnb suspects a host is a professonal (commercial) host, they sent emails to read this information and act accordingly:

https://www.airbnb.com/help/article/1321/legal-obligations-of-eu-business-hosts-offering-accommodati...

It has nothing to do with "Superhost", which staus is given to Host providing excellent quality:

https://www.airbnb.com/help/article/828/what-is-a-superhost?q=superhost

 

Added: recently Airbnb sent an email to all hosts regarding updating the "Terms of Service". On the explanation page changes are highlighted, one of them is (quoted):

In order to better reflect applicable consumer protection laws within the European Economic Area (“EEA”), we have separated our Terms of Service into a version for users residing within the EEA and a version which applies to users residing outside of the EEA.

 

Best regards,

Emiel

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