Hello @Hayfa0
I am sorry you had this experience, I had a similar experience, with a horrible guest who lied and gave me 1 star across the board, for my brand new beautiful apartment. I was so devastated like you.
Yet in the first quarter I still obtained superhost status, and have had it ever since. You have such lovely reviews, that this bad one is already lost amongst your other glowing reviews.
I think sometimes when we start hosting, we haven't learnt to vet our guests properly and sometimes price too low. This leads us to having guests who are not a good fit for our place.
Can I make a few suggestions. Your English is fantastic, so I would write the descriptions about your place and location in English as well as in French (as not every guest realises they can use the translate button).
I would also add information and photos about local attractions in your area. And add in photos about your local area so people know whether there are cafes and restaurants locally and what else they can do in your area. Also if there are buses or other public transport they can use. If there are chickens/cockrels that like to be awake early near you, then mention this too.
Can I also mention that although you are doing this for the experience please don't end up losing money on this venture. Look at what others are charging locally. It is not normal to stock a self catering place with food, just with a few basics like coffee, tea and milk so think about the cost of providing lots of food. You might also want to leave some local cakes or biscuits, but don't go over the top as you are not charging a lot at al.
Best of luck with your hosting. I bet you will get superhost status soon.
