The page cancelled a reservation in my name

Jero5
Level 1
Ensenada, Argentina

The page cancelled a reservation in my name

I had a 19 days reservation on next wednesday, and yesterday when I opened the page to contact the host, it appeared a "cancelled reservation". I clicked it and the page showed me the details of the cancellation, wich I never did. Now I'm in a rush because I can't book other people and Airbnb didn't answered my reclaims.

2 Replies 2
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Jero5you still have 4 days to book another accomodation . If you can't because you are still waiting to be refunded and have no founds on your account then you  may contact Airbnbhelp via Twitter or facebook and ask them to help you.

 

You can contact Airbnb via contact form:

https://www.airbnb.com/help/contact_us

 

... or by phone:

Argentina
+54 11 53 52 78 88

 

It would help if you change your profile picture with your portret and write a few sentences about yourself.

Lisa1684
Level 2
New South Wales, Australia

Hi, same thing happened to my friend, did airbnb resolve it for you? if so, what how?