The "Send Special Offer" link/button/option is not available as documented

[Len8]

In the recent past "send special offer" or just "special offer" was an option for me and I used it. The documentation says it's supposed to be available for pending requests. It is not currently showing up. Why not, and how do I get it fixed? Is this a browser issue? It happens in chrome and safari on os X. 

[Gary105]

I have the same problem. I've tried Chrome, Firefox and Edge but no luck. I would like to get a fix for this as well.

[Len8]

Hey Gary,

After fiddling more with it and reading more comments, it appears the special offer option differs if it's an inquiry vs. a booking request. If it's a booking request, "special offer" does not appear. If it's an inquiry or a DECLINED booking request, it does appear.

So the host can't send a special offer to someone that's just requested to book. You have to decline the request and then send the special offer.

Confusing and non-intuitive in my opinion. 

[Sharon229]

Gosh - I sure wish I'd read that before I spent so much time trying to figure out why it wasn't showing up!  Finally I accepted the offer and the button showed up, but then it said the dates weren't available, because of course, I had just booked them!  That's a really weird glitch in an otherwise elagant system. Thanks so much Len for answering the question. It's not explained anywhere that I was able to find.  

Sharon