Hi there,
My last tenant was most upset when he found he was one day over the 14 days allowed for a review, and is now not allowed to leave one.
While I know the rules, I do think a 14 day period is without doubt too short a time to give people who are travelling time to write one.
As my tenant said, they were travelling and mostly without wifi, and he was not able to use his computer over that period.
Surely, Airbnb could at least change the automated time to three or four weeks to allow for people travelling, which is why they are using Airbnb.
Kind regards,
Heather Mackintosh