Transaction History

in
Australia
Level 1
103 Views

As a host, I need to know what receipts I get and how these are broken down.  It is just so opaque and impossible to tell how AirBnB breaks down the fees received between accommodation costs, admin fees, cleaning fees and other costs.  The transaction history only shows me what has been paid in total and what I receive - not sufficient. The invoices available for printing are next to useless and when it comes to refunding a guest who has had to cancel, practically impossible to provide a proper breakdown of what has been retained by AirBnB and what is available to reimburse them.  Why is this approach allowed to continue?

 

1 Reply

Re: Transaction History

in
Leeuwarden, The Netherlands
Level 10

@Susan4012 

Downloading the CSV files gives more details.

The reservation itself also provides details.

But i agree some improvement is neccesary.

 

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