Travel credit didn't applied!

Danil2
Level 1
London, United Kingdom

Travel credit didn't applied!

I have €17 travel credit for inviting of a friend showing in top right of my account page.

I found an apartment that I wish to rent and for my particular dates (one month, >€800) the travel credit was showing in first instance.

Then I contacted to a host and we agreed for a discount. He made me a special offer.

When I accepted the special offer the travel credit discount dissapeared and I had to book without discount.

Redicolous!

The discount continue to show in top right of my account page.

I want my discount to be applied.

 

2 Replies 2
Linda108
Level 10
La Quinta, CA

@Danil2  It appears that the Special Offer cannot pick up the travel credit which is an automated process of booking.  With a Special Offer, the host overrides the automated system.  You should still have the credit as it is good for a year.  

Danil2
Level 1
London, United Kingdom

@Linda108 it was never mentioned in T&C of the Refferal Program that the credit doesn't apply to Special Offers. Dissapointed. 😞