Travel to VietNam current outbreak Corona Virus

Aaron642
Level 1
Rouse Hill, Australia

Travel to VietNam current outbreak Corona Virus

I would like to delay the travel by few months due to Corona Virus outbreak in Asia, but already book and paid the accommodation with strict cancellation, meaning only get 50% refund. Can this be part refund for cancellation due to circumstance and prevent the spread of virus not coming to region. Any advise appreciate 

3 Replies 3
Sang275
Level 2
Ho Chi Minh City, Vietnam

Sorry for inconvenience caused 

Helen3
Level 10
Bristol, United Kingdom

What did the host say when you asked them whether you could amend the booking @Aaron642 

Aaron642
Level 1
Rouse Hill, Australia

I contacted the host directly and he agrees to cancel. However due to cancellation condition control by airBNB, he does not how to refund the full amount. I called AirBNB representative and explain, they jump in and contact host to confirm and help both of us to proceed with cancellation and full refund. I would recommend you do the same. AirBNB rep was very good and she follows up with a callback to confirm my cancellation and an email confirm. It is great service from AirBNB.