Trust issue with coming guests - cancellation

Florentine1
Level 1
Amsterdam, Netherlands

Trust issue with coming guests - cancellation

Hi all, 

 

The guests that are staying in my apartment next week first made the reservation that I accepted. They told me that more of their friends are staying in Amsterdam. Because I am in close contact with my neighbors I told them that parties and extra guests are not allowed concerning our house rules. 

 

A couple days later they asked me if it was possible to rent our apartment with some extra guests (for a higher fee). Our apartment is only for two, so I told them it is not possible. 

 

Then I send them a message to ask what they have decided if they can let me know. This is already a couple days ago and two messages later they have not send me an answer. 

 

It's maybe not correct of me but it does have effect on my trusts towards these guests if they will come with more people. As a super host I would not like to cancel this reservation. But with them not responding, what can I do? 

 

Kind regards, 

 

Florentine

1 Reply 1
Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Florentine1,

 

 

Great to see you posting your question in the community!

 

It's been a couple of days now, have you heard back from them? 

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