Help!
I have difficult guest, a young single guy, who wanted his girlfriend to stay last night. I explained that would be ok as long as he booked her through Airbnb and paid the extra. He argued that because the room is described on the listing as a double then two people should be able to stay at no extra cost. I showed him on the screen how the price would change if there were two people staying. He seemed to agree, and said that she would not be staying (he actually messaged this, so it's there in writing in the Airbnb message log).
But this morning we saw him and the girl creeping out early.
He has lied, and I don't trust him any more. He has booked for one more night (tonight) but I want him out. This is a family house, I have a young son, and I do not feel safe with him here.
What should I do?
I can't even see from the website how to contact Airbnb about this.
Thanks,
Simon
