Unable to change the length of my guest's stay

Zsófia5
Level 1
Budapest, Hungary

Unable to change the length of my guest's stay

Dear Airbnb Support,

 

my current guest in "Charming white room" under the following confirmation code: HMAMXT5CMX, Isra Qutaishat has expressed her will to stay until 28th September but for some reason I am unable to change her reservation.

The program only allows me to chose the 30th. Can you please assist me with this matter?

I now blocked my calendar so Isra can surely lengthen her stay here once we figure what's the issue.

Thank you in advance for your help, I'm looking forward to your reply!

Best regards, Zsófia

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Zsófia5 

This is not Airbnb support, but a community of hosts. If you feel it is a bug , then contact Airbnb:

Contact Airbnb - Community Guide [Updated]

I myself extended two reservations this evening and i experienced no errors.

Maybe your settings prohibit the extension you want to do.

Please note the "change" form has two dates (check-in and check-out) mentioned. If you want to extend the reservation, ONLY click on "check-out" and choose new check-out date from calender (must be available offcourse on the calender). Allways keep an eye on the calculated price, as there are known glitches. You can adjust the price manually (click in pricefield), if neccesary.

best regards,

Emiel