Unable to receive verification email even the system mention : We have resent a confirmation email.

Mei-San0
Level 1
Kedah, Malaysia

Unable to receive verification email even the system mention : We have resent a confirmation email.

Hi,

 

I encounter the problem to verify my account. The system mention: We have resent a confirmation email. 

But until now i haven't received any email yet. 

I had filed 2 tickets but seem the response is really slowly.

 

Pls advise on this.

1 Reply 1
Gale6
Level 1
Midlothian, VA

Im having the same problem!  I LOST A BOOKING because of this!!  The host tried to delete and resend the preapproval, it just says sending over and over and over, and never receive it!  Nothing in Spam. I contacted Airbnb, and they person contacts me back at 4am my time, so of course I dont respond immediately, then he proceeds to tell me he is going to be OFF for 2 days, wth they dont have more than ONE customer service rep??  Gives me a out of country number to call ....be real, why not a 800 number for help?!  This is my first experience with Airbnb and its is lousy!  The host was fantastic trying to be patient and help

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