Unable to set cancellation policy and publish new listing

Peter2860
Level 1
England, United Kingdom

Unable to set cancellation policy and publish new listing

Hi,

 

I am unable to publish my listing. I get the following message "A valid cancellation policy is required for listing activation." 

 

I am unable to see any settings in Edit listing under Booking settings.

 

Cheers

 

Peter

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Peter2860 

This is known problem which Airbnb probably need to resolve. It is mentioned frequently in this community without a solution like here:

https://community.withairbnb.com/t5/Help/Cancellation-policy-for-new-listing/m-p/1362738#M296478

Maybe log out and clear all cache and cookies, then try again.

Olta0
Level 2
Trieste, Italy

Any update on the issue? Is there a workaround? I am having the same problem when trying to publish a new listing.

Acacia12
Level 2
Annapolis, MD

I am having this same issue, was there any solution found here?