Under age account holder.

Answered!
Hayley10
Level 2
Mortehoe, United Kingdom

Under age account holder.

I had a request from a young girl - who has sent up an account for herself and her friends - all aged 16!! How is this possible and how to I report the account to Airbnb please?

Thank you for any help received...

Hayley

1 Best Answer

@Hayley10  I see three categories, one of which is the user should not be on Air BNB.  I know it used to be a free text but now it is a category.  Probably easier to pull reports that way.

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5 Replies 5
Linda108
Level 10
La Quinta, CA

@Hayley10  To report an Air BNB user, go to the profile and click on the flag under the name.  Air BNB monitors these reports.  

Hayley10
Level 2
Mortehoe, United Kingdom

Thanks Linda - I did do this but it didn't ask me any questions aboiut what I was reporting!

@Hayley10  I see three categories, one of which is the user should not be on Air BNB.  I know it used to be a free text but now it is a category.  Probably easier to pull reports that way.

Hayley10
Level 2
Mortehoe, United Kingdom

Thank you for your help Linda.

Hayley

Jenn4657
Level 2
Butte La Rose, LA

How do you see guests ages if not using Insta-book?  I would LOVE the option to see ages AND select who enters my property based on reviews.  Also how do you guest additional guests to register? Thanks