I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Hi there. A 17 year old just booked our room for 2 nights. We don’t feel comfortable hosting a minor as airbnb says you have to be 18 and older to use their services. How do we cancel this reservation without tarnishing our record. We are very new to airbnb and wish to become super host etc etc.
Thank you
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Contact Airbnb and ask them to cancel the reservation (penalty free)
Contact Airbnb and ask them to cancel the reservation (penalty free)
@Thomas-And-Karla0 Yes, what @Emiel1 said.
Also flag the guest's account; an underage user should not have an Airbnb profile.