Unnexpected additional extra charges

Jo617
Level 1
São Paulo, BR

Unnexpected additional extra charges

I am being charged with extra 474,99 euros regarding gas and electricity bills from my host, asked via "money request feature" trhough Aibnb charging system, and I don't believe that this is correct.

I have lived in the apartment for four months and during this time I have always fulfiild my duties regarding the obbligations of the apartment rental, and still the host is charging me extra money for gas and electricity usage. As far as I can tell, this was not on the agreement, and I need help solving this issue.

 

Thanks in advance!

Hoping to her from you soon.

 

Best regards.

 

Jo Jacomini

1 Reply 1
Luana130
Level 10
State of Bahia, Brazil

Have you read the apartment profile, house rules and everyhing else? He can charge you for it if he mentioned on the profile. If he did not mention extra charges just decline and tell airbnb that there were no extra charges mentioned when you booked.