Upcoming Payouts Incorrectly Listed

Gisele158
Level 3
New York, NY

Upcoming Payouts Incorrectly Listed

I had a potential guest inquire about a stay. When her number of guests increased to larger than my house holds, she decided not to book. The booking was never completed. She is still showing as a pending upcoming payout in my earnings tab.

I never accepted her booking, she never completed it, and it does not show on my calendar. 

Why is it still in my earnings statement?

 

Thanks

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Gisele158 

 

it is weird, as only confirmed reservations should be in "upcoming payouts".

So now you will get some free money.....

Maybe contact Aibnb about it or just wait and see what happens.

I have noticed when looking at the reservation tab that sometimes it is incorrect ie you have a guest checking in but it says no one checking in? I think it is a glitch on the Airbnb app. Should not affect your bookings it hasn’t for me.