OK, @Ian-And-Anne-Marie0, I've been procrastinating on posting on the voucher/coupon/travel credit subject because it's sooo convoluted and headwrecking, but here we go.. I'll try to break it down and give making it somewhat understandable my best shot! Can't make any promises.. (The prior to Mar 14 twist was always there.. the MPL one is a new one on me, though.. 😉
Right, so let's look first at travel credits relating to cancellations for stays that were booked on or before March 14th..
These T&Cs below (which took a bit of hunting down) relate only to pre-March 14 bookings.
Travel Credit Terms and Conditions
https://www.airbnb.ie/help/article/2740/travel-credit-terms-and-conditions
Highlights -
"Airbnb is offering Members who cancel a Qualifying Reservation the option to have Airbnb help fund their next booking" (most would say that it's hosts' ECP refunds that are funding said guests' next bookings, but I digress..)
“Qualifying Reservation” means a booking for a stay that was made on or before March 14, 2020, and has been designated in the Airbnb Platform as being eligible for the Offer
- You are not required to apply the Travel Credit to your next booking and may elect to apply it to a later booking, subject to the Expiration Date.
- If any portion of the Travel Credit is not used in your next booking, you may be required to contact Airbnb customer support to re-activate the unused portion of the Travel Credit.
- If you apply the Travel Credit to a booking and the booking is cancelled: (i) you will be refunded based on the Host’s cancellation policy for the amount paid with your Payment Method (i.e., your credit or debit card), and (ii) the amount of the Travel Credit you used for the cancelled booking will be reinstated for a future use, subject to the original Expiration Date.
So according to Airbnb's own T&Cs (which don't come up when you type Travel Credit T&Cs in the Help Centre, btw) any excess pre-March 14 credits left over after booking a stay can be re-instated, as can any credit used for a booking that is subsequently cancelled - but only by first contacting Airbnb.
Penelope