Hello all,
hope you are well.
i need advice- i have a guest who I talked to and confirmed booking etc but upon doing so he obviously used a fake name, “Eleon Eleon”. Had I know this I would have obviously not accepted his reservation as this is not Facebook or instagram but a rental site. He confirmed his full name after having to ask him directly, Airbnb really should do a favor for all us hosts in preventing this type of situation.
Currently I am having trouble with him right now- he is apparently hosting guests of his own despite confirming he has read my full listing and rules + will comply with these at all times during his stay and talking/watching TV loudly passed midnight. . My only fault is that I have no tangible evidence but am working on it.
I spoke with him in person hoping to catch him in the act, nothing... and let’s just say he did not shout or anything at me but his tone and level of sarcasm was uncalled for making me further doubt his innocence. I have a radar for BS and people who are innocent get worried not defensive especially as my tone is more softer as i get better results this way.
i have let Airbnb know and him in person and on the site. What else would you suggest I do, he leaves on Friday (it’s Thursday today), so one night left but I don’t want to be babysitting him etc.
any advice, words of wisdom or even motivation would be greatly appreciated. I feel with Airbnb I take 2 steps forward and 5 steps back and I am always needing to walk on Peebles for everything!
Thanks in advance and sorry for the rant!
Yadira 🙂