Violated house rules

Violated house rules

The current guest (2 nights booking) has violated house rules:

 

1. UNPAID AND UNBOOKED EXTRA GUEST
2. PARTY
3. QUIET HOURS 

 

 

The complaint came from another long-term guest who had booked a room in the same apartment.

 

What would be the smart thing to do in this situation?
Many thanks in advance.

1 Reply 1

@Tatjana6  For the safety and well being of your other guests, you should remove the unruly ones from the home. It's the host's responsibility to keep the household under control. 

 

 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.