Hello fellow Brisbane hosts,
I have had a very bad experience with an Airbnb property manager, called And Chill and would like to warn other Brisbane hosts to keep away from them. I signed the contract with them in December 2017 and later on in March 2018 I got an income statement from them that wasn't even half of their quote and even much less than apartment usuall rental income so, I decided to cancel the contract . When I got the apartment key back from them , I realised that they had taken some items of my furnished apartment which after a lot of follow up they accepted and said they will return the items and now after almost 1.5 month after contract cancellation in spit of a lot of correspondance they haven't paid any money to me and even haven't returned the taken items .
I would appreciate if anyone here can advice me how I can lodge a complain against them ?
