Hello there:
Thanks for your valuable information.
I e-mailed the guests with the airbnb page and with another e-mail we were provided.
Almost 24 hours later I got an answer saying that the place did not meet their expectations so they left and
found another place.
I e-mailed back and told them that the owners needed the key to the house soon and to tell me where they were so that I could go get the key
on my way to the town. I haven't hear back from them.
I tried to explain how the owners were so worried because in this culture when a family let's you stay in their home you are part of the family and
people will worry a lot if something were to happened.
That's how I found out some hours ago that they decided to stay somewhere else.
I was the one with the idea to place one of the homes in Airbnb and the owners were so happy with the result that they decided to place the other two homes too.
They are very nice people and they do whatever it takes to make sure each guests will enjoy the house and I guess the owners also enjoy part of it even when sometimes they don't get to meet all their guests because of how far one of them lives.
I will let the owners know about the deposit and check how that works.
So far everything has been great and all the people who have been here have been very nice people and one can tell they really enjoyed the forest and the trails and all of it.
I wanted to contact Airbnb but I wasn't sure how.
How am I supposed to write a review?
Thanks for your kind support.
Sincerely yours,
Dulce