What type of insurance should I have for my STR?

in
England, United Kingdom
Level 1
2,417 Views

I was informed by my insurance company that I wasn’t allowed to list my room as it would void my complete home insurance. The company recommended another company that covers Airbnb who were going to charge an additional £500 on top of my existing premium , given I rent a room out for approximately £50 and mainly only weekends I felt it was a bit high. Can anyone recommend and insurance company I could try for a quote please. 
kind regards Lucy

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Insurance

in
Bristol, United Kingdom
Level 10

Hi @Lucy578 

 

Yes you are correct you can't use domestic home insurance when running an STR business.

And business insurance will always be higher as there is more risk involved.

 

Admiral is one insurance company you can use in the UK  for STRs, but I would speak to a broker and get quotes based on your circumstances @Lucy578 

View solution in original post

23 Replies

Re: Insurance

in
Bristol, United Kingdom
Level 10

Hi @Lucy578 

 

Yes you are correct you can't use domestic home insurance when running an STR business.

And business insurance will always be higher as there is more risk involved.

 

Admiral is one insurance company you can use in the UK  for STRs, but I would speak to a broker and get quotes based on your circumstances @Lucy578 

Re: Insurance

in
England, United Kingdom
Level 1

Thanks Helen , I will contact Admiral tomorrow . I was hoping I could just pay an additional cost for the Airbnb aspect rather than getting complete new home insurance,  as we’ve found it’s also increased our home buildings and contents by an additional £200 . Thanks for taking the time to reply to my question. 
kind regards Lucy

Re: Insurance

in
Wellington, United Kingdom
Level 2

Lucy

 

iam having a real problem with this too not due to start hosting until June but need to start a new policy before the 15th. How did you resolve your situation? 

Hannah

Re: Insurance

in
London, United Kingdom
Level 10

@Lucy578  A few of my clients use Guardhog, on a pay-as-you-go basis when they have guests, they offer cover on top of your usual policy- might be an option for you.

 

https://guardhog.com/insurance-for-short-let-hosts/

 

 

Re: Insurance

in
England, United Kingdom
Level 1

Thanks for taking the time to reply, I’ve not heard of Guardhog  so will make some enquiries.

kind Regards Lucy 

Re: Insurance

in
Newcastle, Australia
Level 1

Hi 

I live in NSW AUSTRALIA and operate a granny flat as an Airbnb. Have just been informed by 3 insurance companies that my home cannot be insured due to operating and Airbnb . Does anyone know of any insurers who do cover the main home?  

Re: Insurance

in
San Antonio, TX
Level 10

Hi @Leonie126 .  I just found something in the US, so thought I would do a quick search for Australia.  This article addresses the topic of an insurer covering your home:  https://www.finder.com.au/short-term-rental-and-airbnb-insurance.  It looks like some companies request that you live on the same property in order to be insured.  It looks like BudgetDirect is a top company with a great reputation as long as your property is owner-occupied.  If not, try this site:  https://www.rentcover.com.au/insurance/short-term.  Hope this helps!

Julieanna

Re: Insurance

in
Los Angeles, CA
Level 2

Would you mind sharing what company you found in the US? I’m an airbnb host in Los Ángeles looking to get a rental policy and umbrella

thnk you!

Re: Insurance

Level 2

Hi there @Leonie126, we've only just come across this problem.

 

When we first started with Airbnb in Brisbane we were insured with Suncorp and I told them then that we had  guests staying occasionally and they agreed to accept this. We have an apartment under our home that we rent out. We were told, at the time, that we were covered so we didn't think anything of it. 

 

Last week my husband was looking over the insurance certificate (updating our contents insurance) and we were shocked to discover that we were not insured. At all. Even if we caused a fire/damage to the upper story of the house or the whole house and there were guests staying, the insurance wouldn't cover us. Frickin' money grabbing scumbags. 

 

So we began a long search. Three other insurance companies refused to cover us and eventually we found some helpful advice from NRMA.

 

We're now insured with NRMA for house and contents AND have made sure, in writing, that they acknowledge that we have guests staying from time to time (this includes our family and friends who may stay upstairs with us because one of the many people we spoke to said that if a family guest living in our home caused damage we wouldn't be insured ...ffs!).

 

NRMA said that we would have to get Landlords Insurance (they don't offer it) from another company to cover the apartment we rent through Airbnb. We have now set up an account with Share Cover who offer insurance cover that is by the night. So now when we have a guest staying we go into Share Covers website and state how long they're staying (max of 90 nights), how many people and how much excess we want to pay. They then Quote you cover and you accept it and pay to get the cover. At the moment we have 4 guests staying for approx. 7 weeks and we've elected to take an $800 excess and that is costing $495. It adds about $10 a night as an expense. 

 

We're now NOT going to host any more. We have bookings through to the end of the year and it will be approx. $1000 extra to cover the house with insurance and that has not been considered when we put our nightly rate in. So for this year we're now going to be out of pocket.

 

Overall, considering the cost/time of cleaning and the extras (food etc) that we provide, the ongoing repairs and maintenance (this month alone it's been a plumber to clear the drains - oil down the sink - wear and tear on the doors (chipped paint, hinges damaged from slamming), smoke alarms needed replacing, broken crockery, 2 x chipped floor tiles and a washing machine repair), the extra power (we have Aircon) and water used, we've decided that it's not worth the small amount of profit we make each night from our guests. 

 

I'm blocking out our calendar from Jan-Aug 2022 to reassess our options. Though I doubt there is anything other than putting up our nightly rate and losing bookings because we'll not be competitive. 

 

If you have come across a more cost effective option please do let me know. 

 

Cheers

Deidre 

Re: Insurance

in
Australia
Level 2

Sorry to hear that but they make it so difficult it is sometimes not worth it . I’m new to hosting and will try this year but have to limit it to 84’days!

Re: Insurance

in
Elgin Vale, Australia
Level 2

Leonie126 How did you resolve this? I am in Australia too

 

Re: Insurance

Level 2

I think that the company did the right thing, that they informed you in advance. Try checking other companies

Re: Insurance

in
Chicago, IL
Level 5

Sorry to hear that you're having trouble with your insurance.  I am able to handle all US states and have multiple carriers. Please contact me if you need help.

 

Sean F Murphy Insurance Agency Worth, IL

Re: Insurance

in
Daly City, CA
Level 2

Hi Sean,

I just emailed you. I need some help and guidance - can we set up a chat?

 

Join the conversation