When are guests provided with the keypad combo? Hopefully not until just before check in?

When are guests provided with the keypad combo? Hopefully not until just before check in?

I've set up for business travelers and had to provide the keypad combo in the self check in info.  I don't really want guests to have access to the combo until shortly before  check in but can't tell when airbnb provides guests with the combo to access the unit?

1 Reply 1
Karen-and-Brian0
Level 10
Bragg Creek, Canada

Hi @Jeremy-And-Kayt0 The self check-in info is a relatively new category & I *think* it becomes visible to guests as soon as they book your place. I think you'd be better off to remove the keypad code from that section & instead send it to each guest in your welcome message a week (or few days) before arrival. It would also be a good idea for security reasons to change the code for each guest. I hope that helps! - Karen