I am currently having a horrific experience with Airbnb. I ...
Latest reply
I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Sign in with your Airbnb account to continue reading, sharing, and connecting with millions of hosts from around the world.
My guest checked out this morning and I am trying to write his review, but the system says I have no one to review. I went to my profile and clicked on reviews, then reviews by me. Is there a lag between checkout and when the review option is available?
hello @Laura2217 ,
It can take some time before a review option shows up (i experienced up to 12 hours after official check out time). There will be an invitation to do so in your dashboard, but also a button in the list of reservations, and indeed also in the review section of your account.
best regards,
Emiel
Hi Emiel,
Thank you for your quick response! I will check this later this evening or tomorrow. My guest was so nice, clean and courteous. I wanted to let him know! Thanks again for your help.
Laura
Yes they will send you an email I usually get about 4 hours after check out asking me to review