Why am I SUDDENLY not getting email Airbnb enquiries?

Abigail3
Level 4
Winchester, United Kingdom

Why am I SUDDENLY not getting email Airbnb enquiries?

Hello lovely Airbnb Community!

I have always had Airbnb notifications and guest enquiries by email on my laptop. Now suddenly, without altering anything, I ONLY get Airbnb bookings and requests on my mobile phone. This is very inconvenient as my village doesn't have good mobile coverage and I completely rely on doig my Airbnb business from my laptop. Any suggestions or ideas? Thank you!

2 Replies 2
Rob6476
Level 1
England, United Kingdom

Hello Abigail, I’m also receiving no messages or notifications as a go host on my phone app but my wife is. All requests for help from Airbnb chat has gone nowhere and now they’re not even responding! 

Steven953
Level 1
Lugarno, Australia

I am having a similar problem.  Not getting notifications reliably on my mobile phone when enquiries are made.  I see them only when I log into the Air bnb site using my lap top computer.