Why are Airbnb PLUS guests less inclined to review??

John1512
Level 3
Nashville, TN

Why are Airbnb PLUS guests less inclined to review??

Airbnb needs to change how they rank PLUS hosts based on this pattern...

 

Or they need to figure out better ways to incentivize guests into leaving reviews.  

 

We had an almost 100% review rate before we switched to PLUS and now we're batting around 50%. PLUS guests just don't respond to our follow ups or kindly reminders from AIRBNB support (which weren't necessary before switching to PLUS). 

 

1 Reply 1
Cami17
Level 2
Tucson, AZ

Hi John,

 

So unfortunate to hear about this!

 

I am currently in the process of upgrading to plus and was curious about others experience? Did you get more bookings when you upgraded? Is it worth it?

Cami