Why can't I get a refund for a stay that is cancelled outside of the 48 hour window?

Jim630
Level 2
Mississauga, Canada

Why can't I get a refund for a stay that is cancelled outside of the 48 hour window?

On October 8th I purchased accommodations for Oct 11-13th .  I canceled due to personal reasons on October the 9th. Why can't I get a refund?

1 Reply 1
Alice595
Level 10
Concord, CA

@Jim630  It depends on the the cancellation policy on the listing you booked. If it is a Moderate or Strict Cancellation policy, you would not be fully refunded because your booking date and check-in date are only three days apart.

 

Here is the link to Airbnb cancellation policy

https://www.airbnb.com/home/cancellation_policies#strict-with-grace-period

 

 

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